Shipping Policy

Shipping Policy

1. Order Processing:

  • All orders are processed within 7-10, business days (excluding weekends and holidays) after receiving full payment.

2. Shipping Rates:

You can view the shipping costs during the checkout process before finalizing your order.

3. Estimated Delivery Time:

  • The estimated delivery time depends on the shipping method selected and the destination of your order. Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to track your package's progress.

4. Shipping Restrictions:

  • We currently only ship within United States. We apologize for any inconvenience this may cause to our international customers.
  • Certain items may be subject to shipping restrictions due to their size, weight, or regulatory requirements. Please refer to the product description for any specific shipping restrictions.

5. Delivery Issues:

  • If you encounter any issues with your delivery, such as delays or damages, please contact our customer support team immediately. We will work diligently to resolve the issue and ensure your satisfaction.

6. Order Tracking:

  • Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor the status of your delivery. 

7. Shipping Holidays:

  • Please note that shipping carriers may observe holidays, which could affect the estimated delivery time of your order. We recommend checking with the carrier for any potential delays during holiday periods.

8. Shipping Address:

  • It is the responsibility of the customer to provide accurate and complete shipping information. We are not liable for any delays or lost packages due to incorrect shipping addresses provided by the customer.

9. International Shipping:

  • At this time, we do not offer international shipping. We apologize for any inconvenience this may cause and hope to expand our shipping services in the future.

10. Shipping Promotions:

  • From time to time, we may offer special promotions or discounts on shipping fees. Please refer to our website.

Contact Us:

If you have any questions or concerns regarding our shipping policy, please feel free to contact us at Frazzled Owl Mercantile or email us at frazzledmerc@gmail.com

Thank you for choosing Frazzled Owl Mercantile for your shopping needs. We appreciate your business!